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63
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38
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35
Crowther, David
34
Kniesner, Thomas J.
32
Pathak, Parag A.
31
Werhane, Patricia Hogue
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Galor, Oded
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Shahin, Arash
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1
Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya
;
Zulfa, Naila
;
Rostiani, Rokhima
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012665870
Saved in:
2
Mensch und Moral : eine individualethische Reflexion
Enste, Dominik
;
Wildner, Julia
-
2015
Persistent link: https://www.econbiz.de/10013432748
Saved in:
3
Environmentally friendly business strategies : BP; a case of rhetoric or reality?
Raiborn, Cecily A.
;
Payne, Dinah
;
Yoyner, Brenda
- In:
Journal of business and management : JBM
19
(
2014
)
2
,
pp. 67-89
Persistent link: https://www.econbiz.de/10010257403
Saved in:
4
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
Yazdi, Amir Karbassi
- In:
International journal of productivity and quality …
15
(
2015
)
4
,
pp. 511-527
Persistent link: https://www.econbiz.de/10011376598
Saved in:
5
Identification of predictors' effects on perceiving the ethical climate and job satisfaction within Serbian tourism industry
Jovanović, Tamara
;
Mijatov, Maja
;
Dragin, Aleksandra S.
; …
- In:
Journal of management & organization : JMO
28
(
2022
)
1
,
pp. 120-148
Persistent link: https://www.econbiz.de/10013167052
Saved in:
6
Determinants of customer experience management and its impact on experience quality in the tourism industry in India
Bhatt, Vimal Kamleshkumar
;
Sharma, Bhuvanesh Kumar
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
1
,
pp. 14-25
Persistent link: https://www.econbiz.de/10013193931
Saved in:
7
Modeling perceived quality, customer satisfaction and orobability of guest returning to the destination
Popovic, Olivera Blagojevic
;
Nikic, Vinko
;
Bulatovic, Iva
; …
- In:
Montenegrin journal of economics
14
(
2018
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012264306
Saved in:
8
Measuring the level of satisfaction with respect to the quality of services provided by the local tourist destination in Mashhad, Iran
Saberifar, Rostam
;
Chatterjee, Uday
;
Bhunia, Gouri Sankar
- In:
SocioEconomic challenges : SEC
3
(
2019
)
1
,
pp. 64-71
Persistent link: https://www.econbiz.de/10012114907
Saved in:
9
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
10
Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun
;
Huang, Songshan
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
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