The digital imperative -- Analogue learnings -- Loyalty is dead -- Your location in the digital world -- The digitally augmented store -- Mobile makeover -- Data-based retailing -- Performance marketing -- The importance of e-commerce -- New media : new content -- Index.

The retail environment -- Theories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalisation of retailing -- Electronic commerce and retailing -- Product management...

Retailing is one of the biggest and most important sectors in today's economy. Graduates who are seeking a career in the sector will therefore require a solid knowledge of its core principles. The Principles of Retailing Second Edition is a topical, engaging and authoritative update of a hugely...