In the channels literature, research involving behavioural constructs is extensive. However, there have been persistent calls for more comprehensive models to explain channel phenomena (Anderson and Narus 1984; Anderson and Narus 1990; Gattorna 1978, Stern and Reve 1980) particularly where all construct...

Japanese multinational companies (MNCs) have often been portrayed as highly centralised firms that limit the roles of overseas subsidiaries to the assembly and sale of standardised products designed and developed in Japan (see, e.g. Bartlett and Ghoshal, 1989: 51-2, 158-161). Their foreign...

Much recent work on firms' capabilities and competitive competences builds on Penrose's (1959) seminal contribution to the theory of the firm in emphasising their organisational nature, and the critical role of managerial routines in transforming resources into distinctive services (see, e.g....

Achieving a good response rate is a goal in every survey. Response rate has also become an interesting academic debate. On one side Hunt (1990) maintains that since marketing is a social science, where most of the time researchers are interested in examining relationships rather than determining...

Television has changed our use of time far more than any other technological development (Robinson 1990). For many, watching television has become the main leisure experience. By the late 1990’s in Britain, (one of the two countries where we undertook empirical work) people aged 4 and over...

Learning theory in the context of organisations has come a long way in its efforts to encapsulate the cultural, political and social dimensions of learning (Cook & Yanow, 1993; Coopey, 1995; Easterby-Smith et al., 1999, 2000). However, learning as practiced by individuals still remains relatively little...

Although the body of knowledge in relation to organisational learning is continuously growing, our understanding and interpretations of learning in business organisations continues to be confronted with several challenges. One such challenge, remains the way we seek to conceptualise learning and...

In recent years notions like the ‘learning society’, ‘knowledge economy’, ‘information society’ have populated management and organisation debates, particularly as knowledge and learning are increasingly promoted as the new sources of wealth (Ball, 1991; Drucker, 1993). Moreover, a trend...

Building on the work of Penrose (1959), Richardson (1960; 1972) and others, recent contributions to the theory of the firm have emphasised the importance of endogenously developed capabilities and competences for building sustained competitive advantages (see, for example, Foss and Knudsen, 1996)....