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Customer satisfaction
6
Kundenzufriedenheit
6
Dienstleistungsqualität
5
Service quality
5
Beziehungsmarketing
4
Consumer behaviour
4
Konsumentenverhalten
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Relationship marketing
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India
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Indien
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Trust
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Arbeitszufriedenheit
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BR Report (BRR)
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Banarasi silk
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Bank
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Berichtswesen
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Betriebswirtschaftsstudium
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Business start-up
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Commitment
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Confidence
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Content Analysis
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Corporate Governance
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Corporate Governance Attribute
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Corporate Social Responsibility
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Corporate governance
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Corporate image
1
Corporate reputation
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Corporate social responsibility
1
Costomer loyalty
1
Customer Loyalty
1
Customer Satisfaction
1
Customer loyalty
1
Customer retention
1
Determinants of customer loyalty
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Rai, Alok Kumar
9
Srivastava, Medha
6
Prusty, Twinkle
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Yadav, Manish Kumar
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Decision
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International journal of Indian culture and business management
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International journal of education economics and development
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Paradigm : the journal of Institute of Management Technology
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Research bulletin / The Institute of Cost Accountants of India
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The IUP journal of entrepreneurship development : IJED
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ECONIS (ZBW)
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1
Does a corporate governance aspect matter for business responsibility reporting readability?
Prusty, Twinkle
;
Rai, Alok Kumar
- In:
Research bulletin / The Institute of Cost Accountants …
44
(
2018
)
1
,
pp. 69-81
Persistent link: https://www.econbiz.de/10012130147
Saved in:
2
An assessment of the mediating effect of customer satisfaction on the relationship between service quality and customer loyalty
Yadav, Manish Kumar
;
Rai, Alok Kumar
- In:
The IUP journal of marketing management : IJMM
18
(
2019
)
3
,
pp. 7-23
Persistent link: https://www.econbiz.de/10012111266
Saved in:
3
Service quality gap analysis in Indian banks : an empirical study
Rai, Alok Kumar
- In:
Paradigm : the journal of Institute of Management Technology
13
(
2009
)
2
,
pp. 29-35
Persistent link: https://www.econbiz.de/10009879974
Saved in:
4
Impact of teachers' motivation on students' satisfaction : a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
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5
An investigation into issues confronting rural women entrepreneurship
Rai, Alok Kumar
;
Srivastava, Medha
- In:
The IUP journal of entrepreneurship development : IJED
10
(
2013
)
2
,
pp. 28-40
Persistent link: https://www.econbiz.de/10009786219
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6
An investigation into service quality-customer loyalty relationship : the moderating influences
Srivastava, Medha
;
Rai, Alok Kumar
- In:
Decision
41
(
2014
)
1
,
pp. 11-31
Persistent link: https://www.econbiz.de/10010367910
Saved in:
7
Inter-scale assessment & comparison of customer loyalty in banking industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10010370461
Saved in:
8
Investigating distribution practices of Banarasi silk industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of Indian culture and business …
10
(
2015
)
2
,
pp. 213-229
Persistent link: https://www.econbiz.de/10011511115
Saved in:
9
Evidence on customer loyalty relationships : an appraisal
Srivastava, Medha
;
Rai, Alok Kumar
- In:
The marketing review
15
(
2015
)
1
,
pp. 83-115
Persistent link: https://www.econbiz.de/10011407083
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