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Combining blockchain technology and the physical internet to achieve triple bottom line sustainability : a comprehensive research agenda for modern logistics and supply chain manag...
Treiblmaier, Horst - In: Logistics 3 (2019) 1, pp. 1-13
Integrating triple bottom line (TBL) goals into supply chains (SCs) is a challenging task which necessitates the careful coordination of numerous stakeholders’ individual interests. Recent technological advancements can impact TBL sustainability by changing the design, structure, and...
Persistent link: https://www.econbiz.de/10012119261
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IT-related service : a multidisciplinary perspective
Huang, Ming-hui; Rust, Roland T. - In: Journal of service research : JSR 16 (2013) 3, pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
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The service revolution and the transformation of marketing science
Rust, Roland T.; Huang, Ming-hui - In: Marketing science : the marketing journal of the … 33 (2014) 2, pp. 206-221
Persistent link: https://www.econbiz.de/10010358790
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Customer relationship management theory and research in the new millennium : directions for future research
Debnath, Rajarshi; Datta, Biplab; Mukhopadhyay, Susmita - In: Journal of relationship marketing : innovations & … 15 (2016) 4, pp. 299-325
Persistent link: https://www.econbiz.de/10011633650
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Explaining the nature of third party logistics contracts for supplementary services using organisational economics
Hoek, Remko I. van; Vosselman, Ed. G. J. - 1998
Persistent link: https://www.econbiz.de/10000985076
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The contribution of supply chain integration and performance measurement to the expansion of third party logistic services
Hoek, Remko I. van - 1998
Persistent link: https://www.econbiz.de/10000996163
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Service innovation along the chain of service process in airline business
Fernando, Yudi - In: Outsourcing management for supply chain operations and …, (pp. 185-201). 2013
Persistent link: https://www.econbiz.de/10009686518
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Oil price shocks and the financial performance patterns of logistics service providers
Hofmann, Erik; Solakivi, Tomi; Töyli, Juuso; Zinn, Martin - In: Energy economics 72 (2018), pp. 290-306
Persistent link: https://www.econbiz.de/10011972313
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Configuring and reconfiguring service value creation model through value shop perspective and service blueprint technique
Lin, Jiun-hung - In: International journal of logistics economics and … 1 (2007/08) 3/4, pp. 237-250
Persistent link: https://www.econbiz.de/10003837125