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Managing reverse exchanges in service supply chains

Kumar, Vikas; Amorim, Marlene; Bhattacharya, Arijit; … - In: Supply chain management : an international journal 21 (2016) 2, pp. 157-165

Persistent link: https://www.econbiz.de/10011544756

Adressing environmental, financial and social sustainability in the management of higher education quality

Martins, Harley dos Sontos; Loureiro, Sandra Maria Correia - In: Journal for international business and entrepreneurship … 7 (2013/14) 3, pp. 93-114

Persistent link: https://www.econbiz.de/10010399445

Customer use of virtual channels in multichannel services : does type of activity matter?

Sousa, Rui; Amorim, Marlene; Rabinovich, Elliot; … - In: Decision sciences : DS 46 (2015) 3, pp. 623-657

Persistent link: https://www.econbiz.de/10011476317

What is different about social enterprises' operational practices and capabilities?

Ávila, Liliana; Ferreira, Luís Miguel D. F.; Amorim, … - In: Operations management research : OMR ; advancing … 14 (2021) 3/4, pp. 318-336

Persistent link: https://www.econbiz.de/10012794457

A field study on the impacts of implementing concepts and elements of industry 4.0 in the biopharmaceutical sector

Silva, Felipe; Resende, David; Amorim, Marlene; Borges, … - In: Journal of open innovation : technology, market, and … 6 (2020) 4/175, pp. 1-19

This study proposes a field study, based on a literature review, about the applications and impacts of Industry 4.0 (I4.0) in the biopharmaceutical sector. The world is facing a new industrial revolution and the central idea is the integration between the virtual and the real world through...

Persistent link: https://www.econbiz.de/10012414416

Transversal competences towards employability in female students

Sarmento, Maria; Dias, Marta Ferreira; Amorim, Marlene; … - In: Handbook of research on women in management and the …, (pp. 63-90). 2019

Persistent link: https://www.econbiz.de/10012266324

Multichannel service failure and recovery in a O2O era : a qualitative multi-method research in the banking services industry

Reis, João; Amorim, Marlene; Melão, Nuno - In: International journal of production economics 215 (2019), pp. 24-33

Persistent link: https://www.econbiz.de/10012036645

Customers' online interaction experiences with fashion brands : e-information and e-buying

Loureiro, Sandra Maria Correia; Amorim, Marlene - In: E-business : state of the art of ICT based challenges …, (pp. 81-97). 2017

Persistent link: https://www.econbiz.de/10011858948

Adoption of a telemetry system by a logistics service provider for road transport of express cargo : a case study in Brazil

Oliveira Neto, Geraldo Cardoso de; Costa, Ivanir; … - In: International journal of logistics : research and … 22 (2019) 6, pp. 592-613

Persistent link: https://www.econbiz.de/10012203875

A typology of customer-to-customer interaction and its implications for excellence in service provision

Sá, Patrícia Moura; Amorim, Marlene - In: Total quality management & business excellence : an … 28 (2017) 10, pp. 1183-1193

Persistent link: https://www.econbiz.de/10011778140