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Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal; Eid, Riyad - In: The service industries journal 31 (2011) 13/14, pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
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Internal marketing : focus on practice
Anosike, Uchenna Paschal; Ahmed, Pervaiz Khalid - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 369-382
Persistent link: https://www.econbiz.de/10003882808
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Internal marketing : focus on practice
Anosike, Uchenna Paschal; Ahmed, Pervaiz Khalid - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 369-382
Persistent link: https://www.econbiz.de/10009858446
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Extending TAM and IDT to predict the adoption of the Internet for B-to-B marketing activities: an empirical study of UK companies
Eid, Riyad - In: International journal of e-business research : an … 5 (2009) 4, pp. 68-85
Persistent link: https://www.econbiz.de/10003891599
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Towards a successful CRM implementation in banks : an integrated model
Eid, Riyad - In: The service industries journal 27 (2007) 7/8, pp. 1021-1039
Persistent link: https://www.econbiz.de/10003598944
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Towards a high-quality religious tourism marketing : the case of Hajj service in Saudi Arabia
Eid, Riyad - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 4, pp. 509-522
Persistent link: https://www.econbiz.de/10009688849
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Factors affecting customer switching behaviour in the mobile phone market : the case of Egypt
Eid, Riyad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 337-354
Persistent link: https://www.econbiz.de/10010200388
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Extending TAM and IDT to predict the adoption of the internet for B-to-B marketing activities : an empirical study of UK companies
Eid, Riyad - In: E-business applications for product development and …, (pp. 391-408). 2011
Persistent link: https://www.econbiz.de/10008938108
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Customer Orientation Implementation Constructs in the Banking Sector: A Theoretical Construct Development and its Empirical Validation
Eid, Riyad; Abdelkader, Ali Ahmed - In: International Journal of Online Marketing (IJOM) 7 (2017) 2, pp. 1-22
To date, customer orientation (CO) implementation constructs have not been systematically investigated. Existing studies have derived their constructs from different perspectives. However, the literature lacks scientifically developed and tested constructs that make an integrative CO philosophy....
Persistent link: https://www.econbiz.de/10012046813