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143
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121
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107
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106
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101
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101
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97
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96
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95
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94
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91
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90
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89
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88
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87
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87
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85
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83
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81
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78
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77
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76
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72
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938
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899
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Economic developments in India : quarterly update : analysis, reports, policy documents
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Journal of Services Marketing
297
The journal of services marketing
293
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293
Tourism management : research, policies, practice
288
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
282
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
2,294
EconStor
1,857
RePEc
944
BASE
185
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91
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1
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date (oldest first)
1
Exploring the role of
website
quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in
India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
2
Analysing key indicators of
website
service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
3
What drives consumer
website
stickiness intention? : the role of
website
service quality and
website
involvement
Wu, Jinnan
;
Liu, Lin
;
Cui, Tingting
- In:
International journal of services technology and …
27
(
2021
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10012594214
Saved in:
4
Online shopping experience in
India
: an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Saved in:
5
Exploring E-CRM in Indian banking sector
Sharma, Ridhima
;
Shastri, Siddharth
;
Rathore, Jitendra Singh
- In:
International journal of public sector performance …
6
(
2020
)
5
,
pp. 653-663
Persistent link: https://www.econbiz.de/10012516848
Saved in:
6
Analysing the complexities of
website
functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in
India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
Saved in:
7
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
8
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
9
Comparison of e-service quality of Indian e-commerce websites
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of Indian culture and business …
26
(
2022
)
3
,
pp. 407-426
Persistent link: https://www.econbiz.de/10014314185
Saved in:
10
Determinants of e-loyalty-related behavioural intentions of online travel companies in
India
: an SEM study with Indian consumers
Gera, Rajat
;
Singhvi, S. R.
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
1
,
pp. 353-377
Persistent link: https://www.econbiz.de/10009409468
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