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Using facial electromyography to test the peak-end rule in tourism advertising
Li, Shanshi; Walters, Gabby; Packer, Jan; Scott, Noel - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 1, pp. 55-77
Persistent link: https://www.econbiz.de/10012794063
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Methodological innovation in tourism and hospitality research
Walters, Gabby; Li, Shanshi - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 1, pp. 3-5
Persistent link: https://www.econbiz.de/10012794057
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Special issue: methodological innovation in tourism and hospitality research
Walters, Gabby (ed.); Li, Shanshi (ed.) - 2022
Persistent link: https://www.econbiz.de/10012794126
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Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi; Zhan, Jueying; Cheng, Bao; Scott, Noel - In: International journal of hospitality management 96 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
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Using self-report and skin conductance measures to evaluate theme park experiences
Li, Shanshi - In: Journal of vacation marketing 27 (2021) 2, pp. 133-150
Persistent link: https://www.econbiz.de/10012494027
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Emotional appeals in tourism TV commercials : a psycho-physiological study
Li, Shanshi - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 6, pp. 783-806
Persistent link: https://www.econbiz.de/10012053347
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The interaction effect of emoji and social media content on consumer engagement : a mixed approach on peer-to-peer accommodation brands
Wang, Xiaowei; Cheng, Mingming; Li, Shanshi; Jiang, Ruochen - In: Tourism management : research, policies, practice 96 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10013554992
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Worry and anger from flight delay : Antecedents and consequences
Jiang, Yawei; Li, Shanshi; Huang, Jingzhe; Scott, Noel - In: International Journal of Tourism Research 22 (2019) 3, pp. 289-302
Persistent link: https://www.econbiz.de/10012189505
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Vegan tours in China : Motivation and benefits
Li, Shanshi; Liu, Xiao‐xiao; Cai, Songyin; Scott, Noel - In: International Journal of Tourism Research 23 (2020) 2, pp. 238-252
Persistent link: https://www.econbiz.de/10012273700
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Customer emotion research in hospitality and tourism : conceptualization, measurements, antecedents and consequences
Tuerlan, Tuerxunbieke; Li, Shanshi; Scott, Noel - In: International Journal of Contemporary Hospitality Management 33 (2021) 8, pp. 2741-2772
Purpose: To clarify inconsistencies in the emotion elicitation process and to suggest avenues for advancing emotion research, this study aims to conduct a systematic review of emotion research in the subject area of hospitality and tourism management. Design/methodology/approach: This study...
Persistent link: https://www.econbiz.de/10012638505