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Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce; Marimon, Frederic; Alonso-Almeida, … - In: Information & management : the internat. journal of … 49 (2012) 7/8, pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
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Pricing strategies of tour operator and online travel agency based on cooperation to achieve O2O model
Yong, Long; Shi, Pingping - In: Tourism management : research, policies, practice 62 (2017), pp. 302-311
Persistent link: https://www.econbiz.de/10011734299
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Does it pay to book direct? : customers’ perceptions of online channel distributors, price, and loyalty membership on brand dimensions
Lee, Seung Hyun; Deale, Cynthia S.; Lee, Jaeyong - In: Journal of revenue and pricing management 21 (2022) 6, pp. 657-667
Persistent link: https://www.econbiz.de/10013463859
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Online intermediary as a channel for selling quality-differentiated services
Akçura, M. Tolga; Ozdemir, Zafer D.; Rahman, Mohammad S. - In: Decision sciences : DS 46 (2015) 1, pp. 37-62
Persistent link: https://www.econbiz.de/10011475752
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Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung - In: Journal of service research : JSR 17 (2014) 4, pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
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The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang; Li, Huiying; Wang, Zhisheng; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
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Influence of Information Technology, Quality of Service, Trust, Price, Customer Satisfaction on E-Commerce
Muhammad, Farhan; Permana, Herdiansyah - 2019
This Research Is Made To Know And Analyze The Factors That Affect E-Commerce In The Form Of Information Technology, Service Quality, Trust, Price, Customer Satisfaction. The technique used in sampling in this study was Smart PLS, with a sample of 202 respondents. Data collection using...
Persistent link: https://www.econbiz.de/10014033111
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Price parity clauses for hotel room booking : empirical evidence from regulatory change
Ennis, Sean; Ivaldi, Marc; Lagos, Vicente - 2020
Persistent link: https://www.econbiz.de/10012225607
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Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina; Jai, Tun-Min; Yuan, Jingxue - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
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A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing; Yu, Yan; Law, Chun Hung Roberts; Fong, … - In: Tourism management : research, policies, practice 48 (2015), pp. 231-241
Persistent link: https://www.econbiz.de/10010508396