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Determinants of employee innovation : an open innovation perspective
Zhang, Yun; Xi, Wei; Xu, Feng Zeng - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 97-124
Persistent link: https://www.econbiz.de/10012821050
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Feeling empowered and doing good? : a psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs
Ma, Emily; Zhang, Yun; Xu, Feng Zeng; Wang, Danni; Kim, … - In: Tourism management : research, policies, practice 87 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012648368
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How does customer cooperation affect employees' prosocial service behavior in upscale Chinese hotels? : an affective social exchange perspective
Wang, Ying; Zhang, Yun; Xu, Feng Zeng - In: International journal of contemporary hospitality management 34 (2022) 6, pp. 2071-2091
Persistent link: https://www.econbiz.de/10013412530
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A two-path moderated mediation model of customer-driven service innovation
Xu, Feng Zeng; Ma, Emily Jintao; Zhang, Yun - In: The Cornell hospitality quarterly 64 (2023) 4, pp. 525-534
Persistent link: https://www.econbiz.de/10014381554
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Enhancing employee innovation through customer engagement : the role of customer interactivity, employee affect, and motivations
Xu, Feng Zeng; Wang, Ying - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 2, pp. 351-376
Persistent link: https://www.econbiz.de/10012201367
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Tree crown geometry and its performances on human thermal comfort adjustment
Wang, Jing; Guo, Wei; Wang, Chunlu; Yao, Yanfeng; Kou, Kou - In: Journal of urban management 10 (2021) 1, pp. 16-26
Trees play an important part in landscaping as well as thermal environment adjustment. This study selected a satellite city of Sichuan Province in China, Xindu, for field measurement about tree’s crown characteristics on their cooling performances on five sunny summer days during August 2019....
Persistent link: https://www.econbiz.de/10012513437
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Tourism-led rural gentrification : impacts and residents’ perception
Xu, Yumei; Wang, Chaohui; Zhang, Tingting - In: Tourism review 77 (2022) 1, pp. 256-270
Persistent link: https://www.econbiz.de/10012939684
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"What if my experience was not what I expected?" : examining expectation-experience (dis)confirmation effects in China’s rural destinations
Wang, Chaohui; Liu, Juan; Zhang, Tingting - In: Journal of vacation marketing 27 (2021) 4, pp. 365-384
Persistent link: https://www.econbiz.de/10012624892
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The social media "magic" : virtually engaging visitors during COVID-19 temporary closures
Ryder, Brittany; Zhang, Tingting; Hua, Nan - In: Administrative Sciences : open access journal 11 (2021) 2, pp. 1-15
The purpose of this study was to explore what types of digital content cultural institutions implemented during COVID-19 temporary closures and their effects on social media engagement. Existing research identified the role of digital content and social media in cultural institutions, but only...
Persistent link: https://www.econbiz.de/10012602257
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A conceptual framework of value sharing in the sharing economy
Jahromi, Melissa Farboudi; Zhang, Tingting - In: Sharing economy and the impact of collaborative consumption, (pp. 1-20). 2020
Persistent link: https://www.econbiz.de/10012602484