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International key account management in manufacturing companies : an exploratory approach of situative differentiation

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Persistent link: https://www.econbiz.de/10003804730

Excellence in Key Account Management : the St. Gallen KAM concept

Belz, Christian; Müllner, Markus; Zupancic, Dirk - 2010 - 2. updated and revised ed.

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Systematic sales channel redesign for the US market

Zupancic, Dirk; Neckermann, Sonja; Schagen, Alexander - In: The journal of business & industrial marketing 25 (2010) 7, pp. 547-555

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Trends und Moden in Management und Marketing

Zupancic, Dirk; Belz, Christian; Biermann, Philipp - 2004

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The European KAM Survey : status and trends in key account management from an European perspective

Zupancic, Dirk; Bußmann, Wolfgang - 2004 - 1. Aufl.

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Best Practice im Key Account Management : erfolgreiche Bearbeitung von Schlüsselkunden nach dem St. Galler KAM-Konzept

Zupancic, Dirk (contributor); … - 2005

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Business Process Management in an international sales and marketing organization : case study BASF Fine Chemicals Europe

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Excellence in Sales : Optimising Customer and Sales Management

Dannenberg, Holger - 2009

Sales and customer management represent an important success factor for most companies. 'Excellence in Sales' presents an integrated management approach for professional sales organisations that reveals the existing optimisation potential and aims at a maximum of efficiency and effectiveness....

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Excellence in sales : optimising customer and sales management

Dannenberg, Holger; Zupancic, Dirk - 2009 - 1. ed.

Persistent link: https://www.econbiz.de/10003726288

Business process management in an international sales and marketing organization : case study BASF Fine Chemicals Europe

Borgas, Stefan; Mühlmeyer, Joachim; Zupancic, Dirk - 2004

Persistent link: https://www.econbiz.de/10004797098