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Service quality and management
Kunst, Paul (ed.); Lemmink, Jos (ed.); Stauss, Bernd (ed.) - 1999
Persistent link: https://www.econbiz.de/10014005928
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Managing service quality ; Vol. 3
Kunst, Paul (contributor); Lemmink, Jos (contributor) - 1997
Persistent link: https://www.econbiz.de/10000625519
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Managing service quality
Kunst, Paul (contributor); Lemmink, Jos (contributor) - 1995
Persistent link: https://www.econbiz.de/10000646810
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Managing service quality ; Vol. 2
Kunst, Paul (contributor); Lemmink, Jos (contributor) - 1996
Persistent link: https://www.econbiz.de/10000646821
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Quality networking in Europe
Kunst, Paul; Lemmink, Jos; Prins, Ruth - 1996
Persistent link: https://www.econbiz.de/10004307402
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Opening up the concept of control
Kunst, Paul - 1991
Persistent link: https://www.econbiz.de/10000809361
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Structure and control : an empirical exploration
Kunst, Paul (contributor) - 1989
Persistent link: https://www.econbiz.de/10000771552
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Quality management in services
Kunst, Paul (contributor) - 1992
Persistent link: https://www.econbiz.de/10004133333
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Service quality and management
Kunst, Paul (contributor) - 1999
Persistent link: https://www.econbiz.de/10004557806
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Managing service quality
Kunst, Paul (contributor)
Persistent link: https://www.econbiz.de/10004249718