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A healing touch : understanding the "culture of hospitality" in chiropractic clinics
Yang, I-Chieh Michelle; Kirillova, Ksenia - In: International journal of hospitality management 110 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014310685
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Reprint of: A healing touch : understanding the "culture of hospitality" in chiropractic clinics
Yang, Michelle I. C.; Kirillova, Ksenia - In: International journal of hospitality management 112 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014334769
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How does separating government regulatory and operational control of public hospitals matter to healthcare supply?
Pan, Jay; Liu, Gordon G.; Gao, Chen - In: China economic review : an international journal 27 (2013), pp. 1-14
Persistent link: https://www.econbiz.de/10010518093
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Outpatient service quality and doctor-patient relationship : a study in Chinese public hospital
Duan, Guimin; Qiu, Lan; Yu, Weiping; Hu, Hao - In: International journal of services, economics and management 6 (2014) 1, pp. 97-111
Persistent link: https://www.econbiz.de/10010432320
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Addressing private practice in public hospitals
Guo, Xidong; Parlane, Sarah - 2020
This paper proposes a theoretical analysis of the private provision of care within public hospitals and assesses its impact on the quality and cost of healthcare. We also capture this policy's impact on the number of outpatients that are seen and the number that are cured. We show that the...
Persistent link: https://www.econbiz.de/10012221291
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Lean process design for a radiology department
Camgöz-Akdağ, Hatice; Çalişkan, Esra; Toma, Sirel - In: Business process management journal 23 (2017) 4, pp. 779-791
Persistent link: https://www.econbiz.de/10011723268
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Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül; Buk, Tuba Bozaykut - In: International journal of quality and service sciences 8 (2016) 4, pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
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Understanding quality and satisfaction in public hospital services : a nationwide inpatient survey in Greece
Mitropoulos, Panagiotis; Vasileiou, Konstantinos; … - In: Journal of retailing and consumer services 40 (2018), pp. 270-275
Persistent link: https://www.econbiz.de/10011801980
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Hospital efficiency and equity in health care delivery : a study based in China
Gao, Qiuming; Wang, Derek - In: Socio-economic planning sciences : the international … 76 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013338986
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Inter-DRG resource dynamics in a prospective payment system : a stochastic kernel approach
Sharma, Anurag - In: Health care management science 12 (2009) 1, pp. 38-55
Persistent link: https://www.econbiz.de/10003818575