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Dienstleistungsmarketing
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1
Innovatives
Dienstleistungsmarketing
in
Theorie
und Praxis
Kleinaltenkamp, Michael
(
ed.
)
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003398402
Saved in:
2
Dienstleistungsmarketing
: eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für
Dienstleistungsmarketing
, Innsbruck, Februar 1993
Thelen, Eva M.
(
ed.
);
Mairamhof, Gaby B.
(
contributor
)
-
1993
Persistent link: https://www.econbiz.de/10000349123
Saved in:
3
Handbuch Dienstleistungsmanagement : von der strategischen Konzeption zur praktischen Umsetzung
Bruhn, Manfred
(
ed.
);
Meffert, Heribert
(
contributor
)
-
2001
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001562993
Saved in:
4
Aktuelle Forschungsfragen im
Dienstleistungsmarketing
: [Workshop
Dienstleistungsmarketing
2008]
Stauss, Bernd
(
ed.
)
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003716451
Saved in:
5
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop
Dienstleistungsmarketing
statt, der vom Ins...
Meyer, Anton
(
ed.
)
-
Workshop Dienstleistungsmarketing <17., 2013, München>
-
2015
Persistent link: https://www.econbiz.de/10010469063
Saved in:
6
Internes
Marketing
: Integration der Kunden- und Mitarbeiterorientierung ; Grundlagen - Implementierung - Praxisbeispiele
Bruhn, Manfred
(
contributor
)
-
1999
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001365814
Saved in:
7
Essays on various aspects of services
marketing
in complex service settings : insights and evidence on the role of tensions and stereotypes in interactions between frontline employ...
Hütten, Antje Sarah Julia
-
2016
Persistent link: https://www.econbiz.de/10011566090
Saved in:
8
Journal of service research
London : Sage Periodicals Press
-
1.1998 -
Persistent link: https://www.econbiz.de/10001514640
Saved in:
9
Journal of service research : JSR
1998-: Thousand Oaks, CA : SAGE Publications
;
1998-[?]: …
-
1.1998/99 -
Persistent link: https://www.econbiz.de/10001396641
Saved in:
10
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Saved in:
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