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the relationships between customer loyalty towards customer satisfaction?This research uses marketing management theory … related to Retailer, Service, Customer Satisfaction and Customer Loyalty. This research uses survey approach. The type of this … is accepted. It means that customer satisfaction and customer loyalty have significant relationships at Kasimura …
Persistent link: https://www.econbiz.de/10009464223
the island of Nias, and to know the effect of satisfaction on customer loyalty Taplus at. Bank Negara Indonesia (Persero …, relating to Relational Marketing, Customer Satisfaction and Customer Loyalty. This type of research is quantitative descriptive … customer satisfaction has positive and significant impact on increasing customer loyalty at BNI Branch Gunungsitoli. …
Persistent link: https://www.econbiz.de/10009464361
loyalty. The aim of this research was to know and to analyze the influence of services, quality of products, and price on the … satisfaction and the influence of satisfaction on loyalty. The research was descriptive quantitative; the method of the research … order to know the influence of satisfaction on loyalty. The data were collected by doing interviews and questionnaires. The …
Persistent link: https://www.econbiz.de/10009464507
barriers, customer characteristics, market environment, and consumer satisfaction on consumer loyalty to buy Procal Gold milk … or Promise Gold milk. Theories were implemented in this research included Consumer Behavior Theory and Loyalty Consumer … using to determine the factors that influence customer loyalty to buy Procal Gold milk or Promise Gold milk.The results show …
Persistent link: https://www.econbiz.de/10009464634
in the matter of choosing a communication tool that will be used. One of the phenomena is a smartphone with the brand … “BlackBerry”. This smartphone becomes a lifestyle trend in the Indonesian society, especially for the younger generation … quality, and brand loyalty on the students’ satisfaction and how far the effects of satisfaction on their loyalty BlackBerry …
Persistent link: https://www.econbiz.de/10009464280
expectations and loyalty, having to collaborate with the attributes of Toyota's Service Model, which refers to the TSM Kodowari … consistency and customer loyalty is influenced by the quality of service. …
Persistent link: https://www.econbiz.de/10009464295
Sari Mariahma Nova Sipayung, 2011, The Influence of Service Quality on Satisfaction And Loyalty of The Customers of PT … the loyalty of the customers of PT. Sriwijaya Air District Medan. This study employed the marketing management theory … customers was emphaty. The variable of statisfaction had significant influence on the loyalty of the customers of PT. Sriwijaya …
Persistent link: https://www.econbiz.de/10009464596
The study, entitled " analysis of the factors that influence consumer behavior in deciding whether to purchase Amanda House in consumer products Department Abdullah " Lubis. The purpose of this study to determine the effect on consumer behaviour, the product purchasing decisions on the consumer...
Persistent link: https://www.econbiz.de/10009464207