The customer loyalty management concept is receiving more and more companies focus and in today’s economic recession …, customer retention and increasing their loyalty is a key operational decision. The focus is turned from the need for a search … company has no strategy how to strengthen customer loyalty and has never been developing relationships with existing customers …

apgyvendinimo įmonių teikiamų paslaugų kokybės tyrimas remiantis SERVQUAL metodika. … SERVQUAL methodology. …

‘‘ factors influencing employees‘ and clients‘ loyalty Research aim (purpose) - UAB ,, Suslavičius - Felix ‘‘ motivating means of … clients‘ loyalty. Objectives for to fulfil research purpose: 1. To analyse th conception and the point loyalty; 2. To … establish factors influencing employees‘ and clients‘ loyalty; 3. To discuss theoretical aspects of consumers‘ loyalty creation …

The Bachelor's paper analyses consumer loyalty and its formative elements in UAB “RIMI Lietuva”. The problem under … research is characterized by the following questions: what makes consumers to be loyal, what determinates their loyalty, what … the store net can do to attract the consumers. The concept of a consumer loyalty defined, its measurement methods analyzed …

relationship development model of five stages, including customers' roles in them. Thesis defines the essence of loyalty too, as …

in current market situation. Formation of clients’ loyalty is described as one of main keys for company’s’ success. In … establish the level of clients loyalty and needs of raising stimulation of selling. The structure of motivation profits was … created using the data of the needs of clients of different loyalty level.The performed research shows that... [to full text] …