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Marketing channels : a relationship management approach
Pelton, Lou E.; Strutton, David; Lumpkin, James R. - 1997
Persistent link: https://www.econbiz.de/10004325469
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Personality Characteristics and Salespeople's Choice of Coping Strategies
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 23 (1995) 2, pp. 132-140
Persistent link: https://www.econbiz.de/10006154896
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The Influence of Psychological Climate on Conflict Resolution Strategies in Franchise Relationships
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 21 (1993) 3, pp. 207-216
Persistent link: https://www.econbiz.de/10006156021
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Psychological Climate in Franchising System Channels and Franchisor-Franchisee Solidarity
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of business research : JBR 34 (1995) 2, pp. 81-92
Persistent link: https://www.econbiz.de/10006740983
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Psychological climate in franchising system channels and franchisor-franchisee solidarity
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of Business Research 34 (1995) 2, pp. 81-91
Persistent link: https://www.econbiz.de/10005474038
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Sex differences in ingratiatory behavior : An investigation of influence tactics in the salesperson-customer dyad
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of Business Research 34 (1995) 1, pp. 35-45
Persistent link: https://www.econbiz.de/10005477696
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Problem- and Emotion-Focused Coping Dimensions and Sales Presentation Effectiveness
Strutton, David; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 22 (1994) 1, pp. 28-37
Persistent link: https://www.econbiz.de/10006155393
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Effects of Ingratiation on Lateral Relationship Quality within Sales Team Settings
Strutton, David; Pelton, Lou E. - In: Journal of business research : JBR 43 (1998) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10006732841
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How Consumers May Justify Inappropriate Behavior in Market Settings: An Application on the Techniques of Neutralization
Strutton, David; Vitell, Scott J.; Pelton, Lou E. - In: Journal of business research : JBR 30 (1994) 3, pp. 253-260
Persistent link: https://www.econbiz.de/10006744779
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Ethical Behavior in Retail Settings: Is There a Generation Gap?
Strutton, David; Pelton, Lou E.; Ferrell, O.C. - In: Journal of business ethics : JOBE 16 (1997) 1, pp. 87-106
Persistent link: https://www.econbiz.de/10006926473