Narrow search
Showing 1 - 10 of 19,246
Cover Image
Extraordinary guarantees : a new way to build quality throughout your company & ensure satisfaction for your customers
Hart, Christopher W. L. - 1993 - 2. print.
Persistent link: https://www.econbiz.de/10004255295
Cover Image
Service quality : new directions in theory and practice
Rust, Roland T. (contributor) - 1994
Persistent link: https://www.econbiz.de/10004181386
Cover Image
Untangling organizational gridlock : strategies for building a customer focus
Bechtell, Michele L. - 1993
Persistent link: https://www.econbiz.de/10004162894
Cover Image
Qualitätscontrolling in Unternehmen des Anlagengeschäfts
Voggenreiter, Dietmar - 1999
Persistent link: https://www.econbiz.de/10004580859
Cover Image
Consumer behaviour in China : customer satisfaction and cultural values
Yau, Oliver H. M. - 1994
Persistent link: https://www.econbiz.de/10004177127
Cover Image
Das Wechselverhalten von Konsumenten im Strommarkt : Eine empirische Untersuchung direkter und moderierender Effekte
Henseler, Jörg - 2006
Persistent link: https://www.econbiz.de/10004912059
Cover Image
Phänomen Luxusmarke : Identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam - 2008 - 2., überarbeitete und erweiterte Auflage
Persistent link: https://www.econbiz.de/10004923617
Cover Image
Cultural differences in the customer perception of crowded restaurant: emotion, intolerance and perceived price
Kim, Dae-Young; Lee, Kwang-Ho - In: International Journal of Revenue Management 4 (2010) 3/4, pp. 420-431
The main purpose of this study is to examine cultural differences between Americans and Chinese in terms of cultural … the crowded environment as compared to Chinese in the restaurant setting. In addition, the interaction effects among these …
Persistent link: https://www.econbiz.de/10010669590