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(1988). - VII, 129 S.
November 1983 (Hidar 1976)
Persistent link: https://www.econbiz.de/10000801085
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ohne Titel
Persistent link: https://www.econbiz.de/10001265215
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ohne Titel
Persistent link: https://www.econbiz.de/10001265217
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Qualitätsmanagement im Service
Dihsmaier, Erich - 1992 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004134394
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Principles of service marketing and management
Lovelock, Christopher H.; Wright, Lauren - 1999
Persistent link: https://www.econbiz.de/10004139421
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Consumer information about financial services
1992
Persistent link: https://www.econbiz.de/10004141650
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Eine mikrotheoretische Analyse der Qualitätspolitik der Dienstleistungen
Gerlach, Thomas - 1991
Persistent link: https://www.econbiz.de/10004111960
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Professional services marketing
Morgan, Neil - 1991
Persistent link: https://www.econbiz.de/10004113270
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Marketing to win : strategies for building competitive advantage in service industries
Sonnenberg, Frank K. - 1990
Persistent link: https://www.econbiz.de/10004113550