This article seeks to determine whether the innovative capabilities of knowledge-intensive business services (KIBS) do actually differ from other industries through comparing the innovation capacities and financial performance of KIBS with firms operating in other sectors (non-KIBS). Based upon...

Despite innovation's importance in firm strategy and competitiveness, most innovation research fails to examine some important questions relating to innovation. This study focuses on two innovation management issues: Identification of determinants of the innovation management process and the...

A inovação assume-se cada vez mais como um factor chave da competitividade empresarial. Várias abordagens teóricas, desenvolvidas nos últimos anos, sustentam que a inovação não é algo que resulta da acção isolada de um único actor, mas é vista como um processo não linear, complexo,...

A exportação constitui o principal tipo de envolvimento internacional das empresas portuguesas. Neste artigo é apresentado um estudo empírico, levado a cabo no principal sector exportador industrial português, o sector têxtil. A investigação tem por objectivo principal, identificar as...

This study intends to measure student's satisfaction with Portuguese higher education, through the estimation of an explicative model of the student's opinion formation process. In terms of conclusions, it was verified that the student satisfaction index of Portuguese public higher education is...

To establish long-term relationships with their students, higher education institutions need above all to satisfy them. Although to find their students' satisfaction level they need to find effective ways to measure it. This study presents a way to measure the construct satisfaction in higher...

Reflecting the level of priority currently attributed to public university financing in ongoing discussions, the objective of this article is to debate alternative forms of attracting resources from stakeholders not normally associated with the financing of public universities. We begin by...

In order to attract the best students, institutions of higher education need to understand how students select colleges and universities (Kotler and Fox, 1995). Understanding the choice process of a university is an instrument with high potential for developing universities marketing strategies...