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SME bank selection and patronage behaviour in the Ghanaian banking industry

Narteh, Bedman - In: Management Research Review 36 (2013) 11, pp. 1061-1080

Purpose - The paper aims to investigate small and medium-scale enterprises (SMEs) bank selection and patronage behaviour in the Ghanaian banking sector. Design/methodology/approach – A detailed literature review was used to identify five determinants of bank selection and other patronage...

Persistent link: https://www.econbiz.de/10010746915

An analysis of students' knowledge and choice criteria in retail bank selection in sub-Saharan Africa: The case of Ghana

Narteh, Bedman; Owusu-Frimpong, Nana - In: The international journal of bank marketing : IJBM 29 (2011) 5, pp. 373-398

Persistent link: https://www.econbiz.de/10009181203

Internal marketing and employee commitment: Evidence from the Ghanaian banking industry

Narteh, Bedman - In: Journal of financial services marketing : JFSM 17 (2012) 4, pp. 284-300

Persistent link: https://www.econbiz.de/10010056406

Service quality in automated teller machines: an empirical investigation

Narteh, Bedman - In: Managing service quality : MSQ ; an international journal 23 (2013) 1, pp. 62-89

Persistent link: https://www.econbiz.de/10010070379

Relationship Marketing and Customer Loyalty: Evidence From the Ghanaian Luxury Hotel Industry

Narteh, Bedman; Agbemabiese, George Cudjoe; Kodua, Prince; … - In: Journal of hospitality marketing & management 22 (2013) 4, pp. 407-436

Persistent link: https://www.econbiz.de/10010106965

Key drivers of automobile brand choice in sub-Saharan Africa: the case of Ghana

Narteh, Bedman; Odoom, Raphael; Braimah, Mahama; Buame, … - In: The journal of product & brand management 21 (2012) 7, pp. 516-529

Persistent link: https://www.econbiz.de/10010040047

Knowledge transfer in developed-developing country interfirm collaborations: a conceptual framework

Narteh, Bedman - In: Journal of knowledge management 12 (2008) 1, pp. 78-91

Persistent link: https://www.econbiz.de/10007918737

Key determinant factors for retail bank switching in Ghana

Narteh, Bedman - In: International journal of emerging markets 8 (2013) 4, pp. 409-427

Persistent link: https://www.econbiz.de/10010179462