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Going to market : distribution systems for industrial products
Corey, Edwin Raymond; Cespedes, Frank V.; Rangan, V. Kasturi - 1989 - 2. [Dr.]
Persistent link: https://www.econbiz.de/10004075014
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The road to the Baldrige Award : quest for total quality
Haavind, Robert - 1992
Persistent link: https://www.econbiz.de/10004136281
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The quest for competitiveness : lessons from America's productivity and quality leaders
Shetty, Yermal Krishna (contributor) - 1991
Persistent link: https://www.econbiz.de/10004112939
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Beyond participative management : toward total employee empowerment for quality
Gilbert, G. R.; Nelson, Ardel E. - 1991
Persistent link: https://www.econbiz.de/10004126801
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The delivery of urban services : outcomes of change
Ostrom, Elinor (contributor) - 1976 - 1. print.
Persistent link: https://www.econbiz.de/10004029311
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Managing quality : the strategic and competitive edge
Garvin, David A. - 1988 - 1. print.
Persistent link: https://www.econbiz.de/10004040164
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Blueprints for continuous improvement : lessons from the Baldrige winners
Hodgetts, Richard M. - 1993
Persistent link: https://www.econbiz.de/10004190295
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The service quality solution : using service management to gain competitive advantage
Collier, David A. - 1994
Persistent link: https://www.econbiz.de/10004192023
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Quality wars : the triumphs and defeats of American business
Main, Jeremy - 1994 - 1. print.
Persistent link: https://www.econbiz.de/10004192137
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The Baldrige : what it is, how it's won, how to use it to improve quality in your company
Hart, Christopher W. L.; Bogan, Christopher E. - 1992
Persistent link: https://www.econbiz.de/10004144773