The objective of the current study was to investigate the major e-statement quality dimensions affecting the usage of e-statements by account holders in Malaysia, and to see how this use influenced behaviour. The study used a survey questionnaire distributed to a convenient sample of 1,000 bank...

This study aims to evaluate the long-run and short-run relationships among foreign direct investment (FDI) inflows and their determinants in Jordan for the (1978–2012) period. The bounds testing approach is used to analyze the long-run and short-run relationships among the variables. However,...

The purpose of this paper is to measure e-statement quality impact on customer satisfaction and loyalty, using a convenient sample from e-statement end-users in West Malaysia. Linear regression-stepwise technique was used to realise the objective of the study. Results show that customer...

Most sectors rely on energy as input to produce output. Though the use of energy by the agriculture sector is not as high as in other sectors, it is still necessary to study the links between the two. This is vital as there are only few studies that illustrate the bonds between them in Malaysia....

The objective of this research is to propose a tested and validated model based on a variety of customer satisfaction perceptions measures in Malaysia, in both private and public university settings. A convenient sample of 1,200 business students drawn from three public and three private...

The current study examines the short- and long-term equilibrium relationship between the stock price index (SPI) and the macroeconomic variables in Jordan. Annual time series data over the 1978–2010 period for industrial production (IP), money supply (M2), exchange rate (EX), and discount rate...

Economic theory suggests that FDI reinforced economic growth leading to economic development. The present paper analyses four macroeconomic factors that are affecting FDI inflows in Jordan. However, it examines the long-run and short-run causality relationships among inflation rate (INF), gross...

The objective of the current study is to investigate the energy consumption and the performance of Malaysia's transportation sector. It applied output multiplier approach which is based on input-output model. Three input-output tables of Malaysia covering the 1991, 2000 and 2005 periods were...

This study attempts to re-investigate the production structure change for the Malaysian economy through changes in the A and (I−A)−1 matrices over the period 1980–2005, when the planners formulated and implemented nine plans so far. Five input–output tables were published by the...