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Motivaction
Kobjoll, Klaus
Persistent link: https://www.econbiz.de/10004165015
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Regulierung und Deregulierung der Dienstleistungsarbeit in der BRD und den USA
Baethge, Martin (contributor) - 1991
Persistent link: https://www.econbiz.de/10004137130
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Principles of service marketing and management
Lovelock, Christopher H.; Wright, Lauren - 1999
Persistent link: https://www.econbiz.de/10004139421
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Urban alternatives : public and private markets in the provision of local services
Stein, Robert M. - 1990
Persistent link: https://www.econbiz.de/10004108954
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The service edge : 101 companies that profit from customer care
Zemke, Ron; Schaaf, Dick - 1989 - 1. print.
Persistent link: https://www.econbiz.de/10004113377
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The service focus : developing winning game plans for service companies
Shaw, John C. - 1990
Persistent link: https://www.econbiz.de/10004116409
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Quality service : how America's top companies are competing in the customer-service revolution ... and how you can too
Denton, D. Keith - 1989
Persistent link: https://www.econbiz.de/10004086255
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Skills, wages, and productivity in the service sector
Noyelle, Thierry (contributor) - 1990
Persistent link: https://www.econbiz.de/10004094480
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The service productivity and quality challenge
Harker, Patrick T. (contributor) - 1995
Persistent link: https://www.econbiz.de/10004300407