Narrow search
Showing 1 - 4 of 4
Cover Image
Quality in bank service encounters : assessing the equivalence of customers' and front-line employees' perceptions
Alexiadou, Chrysi; Stylos, Nikolaos; Andronikidis, Andreas - In: International journal of quality & reliability management 34 (2017) 9, pp. 1431-1450
Persistent link: https://www.econbiz.de/10011805122
Cover Image
Linking dimensions of perceived service quality to actual purchase behaviour
Andronikidis, Andreas - In: EuroMed journal of business 4 (2009) 1, pp. 4-20
Persistent link: https://www.econbiz.de/10003928382
Cover Image
Customers' cognitive patterns of assurance : a dual apporach
Vassiliadis, Chris; Priporas, Constantinos-Vasilios; … - In: The service industries journal 33 (2013) 13/14, pp. 1242-1259
Persistent link: https://www.econbiz.de/10010205353
Cover Image
A synthetic framework to study cognitive views of the self and properties of ethnic/cultural identity in consumer behaviour : a review and proposed research agenda
Andronikidis, Andreas - In: The marketing review 13 (2013) 4, pp. 303-328
Persistent link: https://www.econbiz.de/10010346391