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CRM and the bottom line : do all CRM dimensions affect firm performance?
Josiassen, Alexander; Assaf, A. Georges; Cvelbar, … - In: International journal of hospitality management 36 (2014), pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
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Measuring firm performance : Bayesian estimates with good and bad outputs
Assaf, A. Georges; Josiassen, Alexander; Gillen, David - In: Journal of business research : JBR 67 (2014) 6, pp. 1249-1256
Persistent link: https://www.econbiz.de/10010365138
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Does efficiency help banks survive and thrive during financial crises?
Assaf, A. Georges; Berger, Allen N.; Roman, Raluca A.; … - In: Journal of banking & finance 106 (2019), pp. 445-470
Persistent link: https://www.econbiz.de/10012224330
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Why negative outputs are often ignored : a comprehensive measure of hotel performance
Assaf, A. Georges; Knezevic Cvelbar, Ljubica - In: Tourism economics : the business and finance of tourism … 21 (2015) 4, pp. 761-773
Persistent link: https://www.econbiz.de/10011341916
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The effects of customer voice on hotel performance
Assaf, A. Georges; Josiassen, Alexander; Cvelbar, … - In: International journal of hospitality management 44 (2015), pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
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Measuring hotel performance : toward more rigorous evidence in both scope and methods
Assaf, A. Georges; Tsionas, Efthymios G. - In: Tourism management : research, policies, practice 69 (2018), pp. 69-87
Persistent link: https://www.econbiz.de/10011903371
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Internationalization and hotel performance : agglomeration-related moderators
Woo, Linda; Assaf, A. Georges; Josiassen, Alexander; … - In: International journal of hospitality management 82 (2019), pp. 48-58
Persistent link: https://www.econbiz.de/10012121392