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~person:"Bajpai, Avirag"
~person:"Chatterjee, Jayanta"
~person:"Saini, Shashank"
~person:"Zadeh, Lotfi A."
~type_genre:"Aufsatz in Zeitschrift"
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Quality framework for credence-based informational services : applying Kano's method
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 116-147
Persistent link: https://www.econbiz.de/10011854044
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Conceptualizing e-government service quality under credence based settings : a case of e-counseling in India
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
International journal of quality & reliability management
31
(
2014
)
7
,
pp. 764-787
Persistent link: https://www.econbiz.de/10010392885
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3
Identifying success factors for implementation of ERP at Indian SMEs : a comparative study with Indian large organizations and the global trend
Saini, Shashank
;
Nigam, Siddhartha
;
Misra, Subhas C.
- In:
Journal of modelling in management
8
(
2013
)
1
,
pp. 103-122
Persistent link: https://www.econbiz.de/10009732048
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