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~person:"Bell, Chip R."
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Service magic : the art of amazing your customers
Zemke, Ron
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Bell, Chip R.
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2003
Persistent link: https://www.econbiz.de/10004726480
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Take their breath away : how imaginative service creates devoted customers
Bell, Chip R.
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Patterson, John R.
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2009
Persistent link: https://www.econbiz.de/10004938903
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