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Stiefkind Service-Innovation? Informationsquellen, organisatorische Zuständigkeiten und ihre Einflüsse auf den Erfolg mit Dienstleistungen

Lay, Gunter; Biege, Sabine; Buschak, Daniela; Jäger, Angela - 2011

Neue Serviceangebote der Industrie sind im Gegensatz zu innovativen Produkten kaum Ergebnis eigener Forschung und Entwicklung (FuE). Sie werden bislang vielmehr fast ausschließlich aufbauend auf von Kunden artikulierten Bedarfen (demand pull) konzipiert. Federführend für neue Services ist...

Persistent link: https://www.econbiz.de/10010306221

Convergence of Knowledge-intensive Sectors and the EU's External Competitiveness

Biege, Sabine; Borowiecki, Martin; Dachs, Bernhard; … - 2012

The share of knowledge-intensive services and products in total output and demand and in the production of advanced, but also less advanced or emerging economies, has steadily increased over time and especially so for the knowledge-intensive services. This 'quaternization' of the economies not...

Persistent link: https://www.econbiz.de/10012100113

Service-based business concepts : a typology for business-to-business markets

Lay, Gunter; Schroeter, Marcus; Biege, Sabine - In: European management journal 27 (2009) 6, pp. 442-455

Persistent link: https://www.econbiz.de/10003902256

Mapping service processes in manufacturing companies : industrial service blueprinting

Biege, Sabine; Lay, Gunter; Buschak, Daniela - In: International journal of operations & production … 32 (2012) 8, pp. 932-957

Persistent link: https://www.econbiz.de/10009572718

Challenges of measuring service productivity in innovative, knowledge-intensive business services

Biege, Sabine; Lay, Gunter; Zanker, Christoph; Schmall, … - In: The service industries journal 33 (2013) 3/4, pp. 378-391

Persistent link: https://www.econbiz.de/10009732863

Servitisation of European manufacturing : evidence from a large scale database

Dachs, Bernhard; Biege, Sabine; Borowiecki, Martin; … - In: The service industries journal 34 (2014) 1, pp. 5-23

Persistent link: https://www.econbiz.de/10010257808

The relevance of service in European manufacturing industries

Lay, Gunter; Copani, Giacomo; Jäger, Angela; Biege, Sabine - In: Journal of service management 21 (2010) 5, pp. 715-726

Persistent link: https://www.econbiz.de/10008749698

Stiefkind Service-Innovation? : Informationsquellen, organisatorische Zuständigkeiten und ihre Einflüsse auf den Erfolg mit Dienstleistungen

Lay, Gunter; Biege, Sabine; Buschak, Daniela; Jäger, Angela - 2011

Persistent link: https://www.econbiz.de/10009268837

Wechselwirkungen zwischen Produkt- und Serviceinnovationen : die Bedeutung innovativer Dienstleistungen in Industriebetrieben

Biege, Sabine; Jäger, Angela; Lay, Gunter - In: Serviceinnovationen in Industrieunternehmen erfolgreich …, (pp. 69-85). 2011

Persistent link: https://www.econbiz.de/10009236475

Servitisation of European manufacturing: evidence from a large scale database

Dachs, Bernhard; Biege, Sabine; Borowiecki, Martin; … - In: The Service Industries Journal 34 (2014) 1, pp. 5-23

Manufacturing firms increasingly produce and provide services along with or instead of their traditional physical products. The goal of this paper is to provide new evidence for this servitisation of European manufacturing and test previous findings based on case studies with a large, firm-level...

Persistent link: https://www.econbiz.de/10010973422