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An expanded and strategic view of discontinuous innovations : deploying a service-dominant logic
Michel, Stefan; Brown, Stephen Walter; Gallan, Andrew S. - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 54-66
Persistent link: https://www.econbiz.de/10003679873
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Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis; Michel, Stefan; Sundbo, Jon; … - In: Journal of service management 23 (2012) 5, pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
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Service-logic innovations: how to innovate customers, not products
Michel, Stefan; Brown, Stephen Walter; Gallan, Andrew S. - In: California management review 50 (2007/08) 3, pp. 49-65
Persistent link: https://www.econbiz.de/10003733779
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Learning from the pioneering founders of the service research field
Bowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; … - In: Journal of service management 34 (2023) 4, pp. 605-630
Persistent link: https://www.econbiz.de/10014338196