Coombs, W. Timothy; Holladay, Sherry Jean; Claeys, An-Sofie - In: Journal of Communication Management 20 (2016) 4, pp. 381-395
Purpose The purpose of this paper is to address the under-researched issue of how formal determinations of organizational responsibility for a crisis affect the effectiveness of the denial strategy in protecting organizational reputation. Because studies that omit later determinations of...
