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Control mechanisms and goal orientations : evidence from frontline service employees
Alencar Rodrigues, Luiza Cristina; Coelho, Filipe; … - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 350-371
Persistent link: https://www.econbiz.de/10011309600
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Mood regulation, customer participation, and customer value creation in hospitality services
Taheri, Babak; Coelho, Filipe; Sousa, Carlos M. P.; … - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
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Personality and the creativity of frontline service employees : linear and curvilinear effects
Coelho, Filipe; Lages, Cristiana R.; Sousa, Carlos M. P. - In: The international journal of human resource management 29 (2018) 17, pp. 2580-2607
Persistent link: https://www.econbiz.de/10011950935
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Exploring the relationship between individual values and the customer orientation of front-line employees
Sousa, Carlos M. P.; Coelho, Filipe - In: Journal of marketing management : MM 29 (2013) 15/16, pp. 1653-1679
Persistent link: https://www.econbiz.de/10010235028
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The determinants of export performance : a review of the research in the literature between 1998 and 2005
Sousa, Carlos M. P.; Martínez-López, Francisco J.; … - In: International journal of management reviews : IJMR 10 (2008) 4, pp. 343-374
Persistent link: https://www.econbiz.de/10003785260
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From personal values to creativity : evidence from frontline service employees
Sousa, Carlos M. P.; Coelho, Filipe - In: European journal of marketing : EJM 45 (2011) 7/8, pp. 1029-1050
Persistent link: https://www.econbiz.de/10009267056
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Personal values, autonomy, and self-efficacy : evidence from frontline service employees
Sousa, Carlos M. P.; Coelho, Filipe; Guillamon-Saorin, … - In: International journal of selection and assessment 20 (2012) 2, pp. 159-170
Persistent link: https://www.econbiz.de/10009570103
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Personal Values, Autonomy, and Self‐efficacy: Evidence from frontline service employees
Sousa, Carlos M. P.; Coelho, Filipe; … - In: International journal of selection and assessment 20 (2012) 2, pp. 159-171
Persistent link: https://www.econbiz.de/10009973654
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Control mechanisms, management orientations, and the creativity of service employees : symmetric and asymmetric modeling
Coelho, Filipe; Evanschitzky, Heiner; Sousa, Carlos M. P.; … - In: Journal of business research : JBR 132 (2021), pp. 753-764
Persistent link: https://www.econbiz.de/10012581659
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Do goal orientations really influence performance?
Sousa, Carlos M. P.; Coelho, Filipe; Silva, Susana C. - In: International journal of retail and distribution management 51 (2023) 2, pp. 262-283
Persistent link: https://www.econbiz.de/10013552702