Cornelis, Erlinde; Cauberghe, Verolien; De Pelsmacker, … - In: Journal of Social Marketing 5 (2015) 3, pp. 241-257
Purpose – This study aims to address the credibility effects of refutational versus non-refutational two-sided messages. Additionally, it aims to unravel the moderating role of issue ambivalence and argument type. Design/methodology/approach – A 2 × 2 × 2 between-subjects factorial...