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The relationship between consumers' unethical behavior and customer loyalty in a retail environment
Van Kenhove, Patrick (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749535
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Does attitudinal commitment to stores always lead to behavioral loyalty? : The moderating effect of age
Van Kenhove, Patrick (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749545
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Investments in consumer relationships : a critical reassessment and model extension
De Wulf, Kristof; Odekerken-Schröder, Gaby; Van … - 2002
Persistent link: https://www.econbiz.de/10001780782
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Consumer learning and its impact on store format selection
Van Waterschoot, Walter; Kumar Sinha, Piyush; Van … - In: Journal of retailing and consumer services 15 (2008) 3, pp. 194-210
Persistent link: https://www.econbiz.de/10003699455
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Consumer learning and its impact on store format selection
van Waterschoot, Walter; Kumar Sinha, Piyush; Van … - In: Journal of retailing and consumer services 15 (2008) 3, pp. 194-210
Persistent link: https://www.econbiz.de/10007914433
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The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment
Van Kenhove, Patrick; De Wulf, Kristof; Steenhaut, Sarah - In: Journal of business ethics : JOBE 44 (2003) 4, pp. 261-278
Persistent link: https://www.econbiz.de/10006889562