Si les informations clients sont une source de valeur majeure pour les entreprises, leur collecte est confrontée aux préoccupations grandissantes des consommateurs quant au respect de leur vie privée, notamment sur Internet. La littérature américaine segmente traditionnellement la...

The omnipresence of professional experts in the debates and marketing strategies about movies raises the question of the proximity of their judgments with those of the ordinary consumers. Two theoretical perspectives compete on this matter: that of the divergence or convergence of tastes. Based...

Cet ouvrage présente les thèmes essentiels du marketing sous forme de fiches synthétiques. Aborde les thèmes suivants : le marketing dans l'organisation, les métiers du marketing, stratégie marketing, le marketing mix : politique de produit, politique de prix, politique de distribution,...

Rarely studied in marketing, leisure companions represent a significant aspect of the leisure servicescapes experience. In leisure places, companions can be defined in terms of their presence (v. absence), number, and identity (spouse/friend/family members). This article reviews previous...

This research explores the controversy regarding the issue of taste of consumers of cultural products: is there convergence or divergence of tastes, such as they are expressed by professional experts and ordinary consumers of films? In other words, have the ordinary consumers "good taste "?...

This research examined the use of electronic messaging by a research team performing a marketing research study. The hypotheses are based on the information richness theory and genre repertoires.