Lehrer, Mark; Ordanini, Andrea; DeFillippi, Robert; … - In: European Management Journal 30 (2012) 6, pp. 499-509
This interview-based study of three design-oriented KIBS firms proposes a U-shaped project-stage model of co … generally follows the signing of the contract. Interviewees at design-oriented KIBS firms seldom mentioned the client as playing …