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Value co-creation and co-destr...
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Kundenintegration
16
Betriebliche Wertschöpfung
15
Customer integration
15
Value creation
15
Innovation
13
Service-dominant logic
11
Dienstleistung
10
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9
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New product development
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Produktentwicklung
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Dienstleistungsmarketing
3
Institutional economics
3
Institutionenökonomik
3
Lieferantenmanagement
3
Resource-based view
3
Ressourcenorientierter Ansatz
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Supplier relationship management
3
Value co-creation
3
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Edvardsson, Bo
Gereffi, Gary
52
Pietrobelli, Carlo
51
Swinnen, Johan F. M.
43
Reichwald, Ralf
36
Herstatt, Cornelius
35
Antràs, Pol
34
Piller, Frank T.
34
Rabellotti, Roberta
34
Hollebeek, Linda D.
30
Ponte, Stefano
29
Stehrer, Robert
29
Meng, Bo
28
Wildemann, Horst
28
Chor, Davin
27
Wang, Zhi
27
Hippel, Eric von
26
Staritz, Cornelia
26
Winkler, Deborah
26
Becker, Wolfgang
25
Vargo, Stephen L.
25
Möslein, Kathrin
24
Bruhn, Manfred
23
Kleinaltenkamp, Michael
23
Van Biesebroeck, Johannes
23
Minten, Bart
22
Ruta, Michele
22
Büttgen, Marion
21
Van Assche, Ari
21
Witell, Lars
21
Grönroos, Christian
20
Maertens, Miet
20
Füller, Johann
19
Gereffi, G.
19
Gunnella, Vanessa
19
Krcmar, Helmut
19
Madhani, Pankaj M.
19
Miroudot, Sébastien
19
So, Kevin Kam Fung
19
Sturgeon, Timothy J.
19
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Journal of service management
5
Marketing theory
3
The journal of services marketing
3
International journal of quality and service sciences
2
Involving customers in new service development
2
Journal of business research : JBR
2
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Designing for service : key issues and new directions
1
International journal of services technology and management
1
Journal of service theory and practice
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Series on technology management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
28
OLC EcoSci
1
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1
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
2
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
3
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
4
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
5
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
6
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
7
Managing the innovation co-creation challenge : lessons from service exemplars Disney and IKEA
Ford, Robert C.
;
Edvardsson, Bo
;
Dickson, Duncan
; …
- In:
Organizational dynamics : a quarterly review of …
41
(
2012
)
4
,
pp. 281-290
Persistent link: https://www.econbiz.de/10009667014
Saved in:
8
Kundenintegration
in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
9
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
10
Show you care : initiating co-creation in service recovery
Xu, Yingzi
;
Marshall, Roger
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
3
,
pp. 369-387
Persistent link: https://www.econbiz.de/10010384971
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