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A study of relationship marketing in Malaysian banks : does guanxi influence small medium enterprise owners' satisfaction?
Fernando, Yudi; Ho, Theresa Char Fei; Algunaid, Najib; … - In: Journal of relationship marketing : innovations & … 12 (2013) 1, pp. 22-40
Persistent link: https://www.econbiz.de/10009745162
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An empirical study on the contribution of lean practices to environmental performance of the manufacturing firms in northern region of Malaysia
Mahzad Bandehnezhad; Suhaiza Zailani; Fernando, Yudi - In: International journal of value chain management : IJVCM 6 (2012) 2, pp. 144-168
Persistent link: https://www.econbiz.de/10009618117
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The influence of the dimensions of quality information on buyer-supplier relationships in value chain management
Zailani, Suhaiza; Ahmad, Badrul Nizar; Fernando, Yudi - In: International journal of value chain management : IJVCM 3 (2009) 2, pp. 187-223
Persistent link: https://www.econbiz.de/10003882821
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Determinants of RFID adoption among Logistics Service Providers in Malaysia : a discriminant analysis
Zailani, Suhaiza; Fernando, Yudi; Zakaria, Hasnida - In: International journal of logistics systems and management 7 (2010) 3, pp. 345-367
Persistent link: https://www.econbiz.de/10008662864
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The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li; Zailani, Suhaiza; Fernando, Yudi - In: International journal of productivity and quality … 6 (2010) 3, pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
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An investigating into the dimensions of training effectiveness on post training outcomes of quality management system
Inn, Teoh Cheng; Zailani, Suhaiza; Thurasamy Ramayah; … - In: International journal of productivity and quality … 5 (2010) 2, pp. 171-199
Persistent link: https://www.econbiz.de/10003944107
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Best practices for the effectiveness of benchmarking in the Indonesian manufacturing companies
Asrofah, Tutie; Zailani, Suhaiza; Fernando, Yudi - In: Benchmarking : an international journal ; BIJ 17 (2010) 1, pp. 115-143
Persistent link: https://www.econbiz.de/10003964286
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The influence of the dimensions of quality information on buyer-supplier relationships in value chain management
Zailani, Suhaiza; Ahmad, Badrul Nizar; Fernando, Yudi - In: International journal of value chain management : IJVCM 3 (2009) 2, pp. 187-223
Persistent link: https://www.econbiz.de/10008274846
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Best practices for the effectiveness of benchmarking in the Indonesian manufacturing companies
Asrofah, Tutie; Zailani, Suhaiza; Fernando, Yudi - In: Benchmarking : an international journal ; BIJ 17 (2010) 1, pp. 115-144
Persistent link: https://www.econbiz.de/10008386123
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A Study of Relationship Marketing in Malaysian Banks: Does Guanxi Influence Small Medium Enterprise Owners Satisfaction?
Fernando, Yudi; Ho, Theresa C. F.; Algunaid, Najib; … - In: Journal of relationship marketing : innovations & … 12 (2013) 1, pp. 22-40
Persistent link: https://www.econbiz.de/10010091214