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MiFID: A Regulatory Doomsday?...
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Dienstleistung
17
Services
15
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13
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10
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10
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8
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7
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Gustafsson, Anders
Bruhn, Manfred
90
Corsten, Hans
70
Nitzan, Jonathan
51
Gössinger, Ralf
45
Bichler, Shimshon
42
Meffert, Heribert
36
Görg, Holger
27
Haller, Sabine
27
Mukherjee, Arpita
25
Piketty, Thomas
25
Edvardsson, Bo
24
Hadwich, Karsten
23
Stauss, Bernd
23
Meyer, Anton
21
Kleinaltenkamp, Michael
20
Mattoo, Aaditya
20
Serafica, Ramonette B.
19
Fließ, Sabine
18
Gallouj, Fai͏̈z
18
ANGHELACHE, Constantin
17
Bitner, Mary Jo
17
Witell, Lars
17
Grönroos, Christian
16
Lansing, Kevin J.
16
Ojo, Marianne
16
Marx, Karl
15
Vargo, Stephen L.
15
Zeithaml, Valarie A.
15
Debaere, Peter
14
Rubalcaba-Bermejo, Luis
14
Vivarelli, Marco
14
Caselli, Francesco
13
Eichengreen, Barry
13
Gupta, Poonam
13
Hoekman, Bernard M.
13
Kowalkowski, Christian
13
Park, Donghyun
13
Raff, Horst
13
Amiti, Mary
12
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Journal of business research : JBR
5
Journal of service research
3
Advances in services innovations
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of service research : JSR
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
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ECONIS (ZBW)
16
USB Cologne (EcoSocSci)
1
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1
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
2
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
3
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
4
The effect of customer information during new product development on profits from
goods
and
services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
5
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
6
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
7
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
8
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
9
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
10
Competing in a service economy : how to create a competitive advantage through service development and innovation
Gustafsson, Anders
;
Johnson, Michael D.
-
2003
-
1. ed.
Persistent link: https://www.econbiz.de/10001719031
Saved in:
1
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