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~person:"Gustafsson, Anders"
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Dienstleistung
15
Services
15
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11
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9
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9
Service innovation
8
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7
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Umwelt
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machine learning
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service design
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service innovation
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service research priorities
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stakeholders
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Gustafsson, Anders
Corsten, Hans
24
Edvardsson, Bo
21
Bruhn, Manfred
20
Gahlen, Bernhard
19
Gössinger, Ralf
19
Fels, Gerhard
17
Witell, Lars
17
Görg, Holger
16
Löbbe, Klaus
16
Donges, Juergen B.
15
Laaser, Claus-Friedrich
15
Tamames, Ramón
15
Gerstenberger, Wolfgang
14
Giersch, Herbert
14
Halbach, Axel J.
14
Vargo, Stephen L.
13
Gallouj, Fai͏̈z
12
García Delgado, José Luis
12
Kowalkowski, Christian
12
Schrader, Klaus
12
Windisch, Paul
12
Borner, Silvio
11
Haller, Sabine
11
Miles, Ian D.
11
Polese, Francesco
11
Schatz, Klaus-Werner
11
Schröder, Dieter
11
Welsch, Johann
11
Adams, Walter
10
Amiti, Mary
10
Crinò, Rosario
10
Grönroos, Christian
10
Hipp, Christiane
10
Klodt, Henning
10
Kristensson, Per
10
Kádár, Béla
10
Lusch, Robert F.
10
Markusen, James R.
10
Olivetti, Claudia
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Journal of business research : JBR
5
Journal of service research
3
Advances in services innovations
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of service research : JSR
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
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ECONIS (ZBW)
15
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1
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
2
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
3
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
4
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
5
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
6
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
7
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
8
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
9
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
10
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
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