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Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish; Najam, Hammad; Nik Kamariah Nik Mat; … - In: Journal of Contemporary Issues in Business and Government 26 (2020) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
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The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup; Ryu, Kisang - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 4, pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
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Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang; Han, Heesup; Jang, Soocheong - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
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An investigation of green hotel customers' decision formation : developing an extended model of the theory of planned behavior
Han, Heesup; Kim, Yunhi - In: International journal of hospitality management 29 (2010) 4, pp. 659-668
Persistent link: https://www.econbiz.de/10008758176
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Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang; Han, Heesup - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 3, pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
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Investigating the key factors affecting behavioral intentions : evidence from a full-service restaurant setting
Jani, Dev; Han, Heesup - In: International journal of contemporary hospitality management 23 (2011) 7, pp. 1000-1018
Persistent link: https://www.econbiz.de/10009383512
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Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: International journal of hospitality management 28 (2009) 4, pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
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Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 30 (2011) 3, pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
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The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Han, Heesup; Kim, Tae Hee - In: International journal of hospitality management 27 (2008) 3, pp. 459-469
Persistent link: https://www.econbiz.de/10003742825