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Dienstleistungsqualität
42
Service quality
42
Customer satisfaction
34
Kundenzufriedenheit
34
Consumer behaviour
30
Konsumentenverhalten
30
Beziehungsmarketing
18
Relationship marketing
18
Hotel industry
15
Hotellerie
15
Holiday behaviour
10
Urlaubsverhalten
10
Airline
7
Fluggesellschaft
7
Product quality
7
Produktqualität
7
Emotion
5
Luxury goods
5
Luxusgüter
5
Tourism
5
Tourismus
5
satisfaction
5
Air passenger transport
4
Air transport
4
Confidence
4
Cruise
4
Gastronomie
4
Kreuzfahrt
4
Luftverkehr
4
Passagierluftverkehr
4
Restaurant industry
4
Tourism industry
4
Tourismuswirtschaft
4
USA
4
United States
4
Vertrauen
4
Brand management
3
Destination management
3
Destinationsmanagement
3
Food
3
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Article
42
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42
Aufsatz in Zeitschrift
42
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English
42
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Han, Heesup
Antony, Jiju
140
Bruhn, Manfred
84
Siciliani, Luigi
83
Quick, Reiner
81
Knechel, W. Robert
68
Devadasan, S. R.
60
Velte, Patrick
59
Ruhnke, Klaus
58
Propper, Carol
56
Hay, David
55
Straume, Odd Rune
54
Talib, Faisal
53
Hanushek, Eric Alan
51
Omer, Thomas C.
51
Lobo, Gerald J.
48
Li, Chan
47
Wright, Arnold
47
Dale, Barrie G.
46
Gul, Ferdinand A.
46
Marten, Kai-Uwe
46
Tuominen, Kari
46
Bedard, Jean C.
45
Hoitash, Rani
45
Francis, Jere R.
44
Rahman, Zillur
44
Willekens, Marleen
44
Habib, Ahsan
43
Rivkin, Steven G.
43
Shahin, Arash
43
Prybutok, Victor R.
42
Kamiske, Gerd F.
40
Lück, Wolfgang
40
Wood, David A.
40
Brekke, Kurt R.
39
Hoitash, Udi
39
Mattila, Anna S.
39
Cudney, Elizabeth A.
38
Krishnan, Gopal V.
38
Baetge, Jörg
37
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Journal of travel and tourism marketing
17
International journal of hospitality management
11
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Tourism management : research, policies, practice
2
International journal of physical distribution and logistics management
1
Journal of Contemporary Issues in Business and Government
1
Journal of business research : JBR
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
42
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1
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
Saved in:
2
Innovative capacity, quality certification and performance in the hotel sector
Hernández-Perlines, Felipe
;
Ariza-Montes, Antonio
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
Saved in:
3
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
4
A model of brand prestige formation in the casino industry
Hwang, Jinsoo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1106-1123
Persistent link: https://www.econbiz.de/10011627469
Saved in:
5
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
6
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
7
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
8
Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism : a case of Jeju Island
Moon, Hyoungeun
;
Han, Heesup
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 71-82
Persistent link: https://www.econbiz.de/10011942417
Saved in:
9
Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Kim, Hyeon-Cheol
;
Han, Heesup
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
Saved in:
10
Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Goh, Ben
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
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