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Innovative capacity, quality certification and performance in the hotel sector
Hernández-Perlines, Felipe; Ariza-Montes, Antonio; … - In: International journal of hospitality management 82 (2019), pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
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Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup; Jeong, Chul - In: International journal of hospitality management 32 (2013), pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
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Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions
Jani, Dev; Han, Heesup - In: Journal of travel and tourism marketing 31 (2014) 5/6, pp. 731-746
Persistent link: https://www.econbiz.de/10010405069
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Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny; Han, Heesup - In: Journal of travel and tourism marketing 37 (2020) 7, pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
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Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup; Chua, Bee-Lia; Lee, Sanghyeop; Koo, Bonhak - In: Journal of travel and tourism marketing 38 (2021) 2, pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
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Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 6, pp. 729-746
Persistent link: https://www.econbiz.de/10012179463
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Work environment and well-being of different occupational groups in hospitality : Job Demand-Control-Support model
Ariza-Montes, Antonio; Arjona-Fuentes, Juan M.; Han, Heesup - In: International journal of hospitality management 73 (2018), pp. 1-11
Persistent link: https://www.econbiz.de/10011886656
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How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung; Kim, Seongseop; Kim, Jungkeun; … - In: International journal of hospitality management 93 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
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Examining airline employees' work-related stress and coping strategies during the global tourism crisis
Chua, Bee-Lia; Al-Ansi, Amr; Kim, Seongseop; Wong, … - In: International journal of contemporary hospitality management 34 (2022) 10, pp. 3715-3742
Persistent link: https://www.econbiz.de/10013412941
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The effects of empowerment on employee psychological outcomes in upscale hotels
Meng, Bo; Han, Heesup - In: Journal of hospitality marketing & management 23 (2014) 1/2, pp. 218-237
Persistent link: https://www.econbiz.de/10010358248