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Role of Perceived Fit with Hotels’ Green Practices in the Formation of Customer Loyalty : Impact of Environmental Concerns

Sunny, Ham - 2014

With the increasing concern for ecological issues among hotel customers, this study pursues an investigation of customers' perceptions of hotels' core business in association with green practices and the resulting purchase-related loyalty (i.e. intentions to visit, accept price premiums, and...

Persistent link: https://www.econbiz.de/10013049861

Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions

Han, Heesup; Yu, Jongsik; Hyun, Sunghyup Sean - In: Journal of hospitality marketing & management 29 (2020) 5, pp. 592-611

Persistent link: https://www.econbiz.de/10012256154

Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan

Tariq, Beenish; Najam, Hammad; Nik Kamariah Nik Mat; … - In: Journal of Contemporary Issues in Business and Government 26 (2020) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10012286411

Impact of corporate social responsibilities on customer responses and brand choices

Han, Heesup; Yu, Jongsik; Lee, Kyung-Sik; Baek, Hyungshin - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 302-316

Persistent link: https://www.econbiz.de/10012289331

Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines

Han, Heesup; Koo, Bonhak; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 347-360

Persistent link: https://www.econbiz.de/10012289336

Exploring slow city attributes in Mainland China : tourist perceptions and behavioral intentions toward Chinese Cittaslow

Chi, Xiaoting; Han, Heesup - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 361-379

Persistent link: https://www.econbiz.de/10012289338

Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach

Kim, Jinkyung Jenny; Han, Heesup - In: Journal of travel and tourism marketing 37 (2020) 7, pp. 804-822

Persistent link: https://www.econbiz.de/10012415299

Mobile hotel reservations and customer behavior : channel familiarity and channel type

Kim, Jinkyung Jenny; Chua, Bee-Lia; Han, Heesup - In: Journal of vacation marketing 27 (2021) 1, pp. 82-102

Persistent link: https://www.econbiz.de/10012426217

Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants

Quan, Wei; Al-Ansi, Amr; Han, Heesup - In: International journal of hospitality management 94 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012495025

Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines

Noppadol Manosuthi; Lee, Jin-soo; Han, Heesup - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 461-477

Persistent link: https://www.econbiz.de/10012607328