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~person:"Heras-Saizarbitoria, Iñaki"
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Heras-Saizarbitoria, Iñaki
Antony, Jiju
136
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
51
Dale, Barrie G.
45
Tuominen, Kari
41
Kamiske, Gerd F.
40
Rahman, Zillur
37
Cudney, Elizabeth A.
36
Zink, Klaus J.
34
Jochem, Roland
32
Sampaio, Paulo
32
Shahin, Arash
32
Wiele, Ton van der
30
Garza-Reyes, Jose Arturo
29
Malmberg, Lasse
29
Töpfer, Armin
29
Tarí, Juan José
28
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Winzer, Petra
23
Chiarini, Andrea
22
Gremyr, Ida
22
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
He, Zhen
20
Oakland, John S.
20
Sony, Michael
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Kumar, Vikas
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Madhani, Pankaj M.
19
Pfeifer, Tilo
19
Stauss, Bernd
19
Brauer, Jörg-Peter
18
Casadesús, Martí
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
19
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1
Symbolic adoption of ISO 9000 in small and medium-sized enterprises : the role of internal contingencies
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
International small business journal : researching …
33
(
2015
)
3
,
pp. 299-320
Persistent link: https://www.econbiz.de/10011284333
Saved in:
2
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
3
Faking ISO 9001 in China : an exploratory study
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
Business horizons
62
(
2019
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011995665
Saved in:
4
Three decades of dissemination of ISO 9001 and two of ISO 14001 : looking back and ahead
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
;
Allur, Erlantz
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 1-15)
.
2018
Persistent link: https://www.econbiz.de/10011757642
Saved in:
5
Adopting ISO/TS 16949 and IATF 16949 standards : an exploratory and preliminary study
Laskurain, Iker
;
Arana, German
;
Heras-Saizarbitoria, Iñaki
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 131-143)
.
2018
Persistent link: https://www.econbiz.de/10011757709
Saved in:
6
TQM and market orientation in care home services
San Miguel, Eduardo
;
Heras-Saizarbitoria, Iñaki
; …
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1076-1098
Persistent link: https://www.econbiz.de/10011606137
Saved in:
7
Audit fees and auditor independence : the case of ISO 14001 certification
Dogui, Kouakou
;
Boiral, Oliver
;
Heras-Saizarbitoria, Iñaki
- In:
International journal of auditing : IJA
18
(
2014
)
1
,
pp. 14-26
Persistent link: https://www.econbiz.de/10010338710
Saved in:
8
An empirical study of the relationships within the categories of the EFQM model
Heras-Saizarbitoria, Iñaki
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 523-540
Persistent link: https://www.econbiz.de/10009572349
Saved in:
9
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
10
Adoption of ISO 9000 management standard in EU's transition economies : the case of the Baltic States
Heras-Saizarbitoria, Iñaki
;
Arana, Germán
; …
- In:
Journal of business economics and management
14
(
2013
)
3
,
pp. 481-499
Persistent link: https://www.econbiz.de/10009761481
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