products rather than services. However, research in service related innovation activities is highly rewarding, as the service …The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and …

. Instead a service company's level of importance for radical innovation significantly determines both, choice of users …In this study we research user integration in the German service industry. Goal is to explore the industrial practice … with regard to four dimensions of user integration, i.e., why, whom, how, and how successful the service industry …

User innovation is a broadly discussed phenomenon in the context of open innovation which describes, for instance, the … field of lead users and user innovation, scientific literature provides only a few insights into how barriers are … research into the effects of user innovation barriers on user-generated products, and how user innovators' personal …

Harnessing tacit knowledge rooted in use experience for innovation is a major challenge for firms. To do so, firms have … focus on the question, how embedded users contribute to corporate innovation, and more specifically what resources and … capabilities they deploy during the innovation process. We use interview data from 23 firms (35 interviews) in the sporting …

are assessed and effects of innovation-relevant resources and contextual factors on the innovative outcomes are examined … the BoP. Finally, user innovation research from developed markets appears not to be entirely transferable to subsistence …Phenomenological background for the BoP (base of the pyramid) -- Conceptual foundations of user innovation -- Research …