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Extending the supply chain : how cutting-edge companies bridge the critical last mile into customers' homes
Boyer, Kenneth K.; Frohlich, Markham T.; Hult, G. Tomas M. - 2005 - 1st ed
Persistent link: https://www.econbiz.de/10001880239
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An analysis of operations-oriented drivers of customer loyalty for two service channels
Prud'homme, Andrea M.; Boyer, Kenneth K.; Hult, G. Tomas M. - In: Direct marketing : an international journal 1 (2007) 2, pp. 78-101
Persistent link: https://www.econbiz.de/10003936938
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Extending the supply chain : how cutting-edge companies bridge the critical last mile into customers' homes
Boyer, Kenneth Karel; Frohlich, Markham T.; Hult, G. … - 2005 - 1. ed.
Persistent link: https://www.econbiz.de/10004449061
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Extending the supply chain : how cutting-edge companies bridge the critical last mile into customers' homes
Boyer, Kenneth Karel - 2004 - 1st ed
Persistent link: https://www.econbiz.de/10012673025