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~person:"Hunt, H. Keith"
~type_genre:"Konferenzschrift"
~type_genre:"Market information"
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Beschwerdemanagement
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Complaint management
3
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Dienstleistungsqualität
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Service quality
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Hunt, H. Keith
Barković, Dražen
10
Martínez-López, Francisco J.
10
Runzheimer, Bodo
10
Wildner, Raimund
8
Gázquez-Abad, Juan Carlos
7
Bacher, Urban
6
Dernoscheg, Karl-Heinz
5
Pap, Norbert
5
Wentzel, Dirk
5
Day, Ralph L.
4
Schauer, Reinbert
4
Zanger, Cornelia
4
Belk, Russell W.
3
Cross, Samantha N. N.
3
Erceg, Aleksandar
3
Flynn, Andrea Godfrey
3
Glavaš, Jerko
3
Gräbe, Sylvia
3
Kosanović, Silvana
3
Mehta, Ravi
3
Plazibat, Bože
3
Satornino, Cinthia B.
3
Schmidt-Bleek, Friedrich
3
Snene, Mehdi
3
Alwitt, Linda F.
2
Anheier, Helmut K.
2
Banaszak, Ilona
2
Barbača, Domagoja Buljan
2
Baudet, Henri
2
Baule, Bernward
2
Blättel-Mink, Birgit
2
Blümle, Ernst-Bernd
2
Bockelmann, Anna-Christina
2
Buvaneswari, P. S.
2
Bälz, Moritz
2
Cafferata, Patricia
2
Cauberghe, Verolien
2
Chobotová, Veronika
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Coenen, Reinhard
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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ECONIS (ZBW)
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New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chica...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1979
Persistent link: https://www.econbiz.de/10001414448
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2
New findings on consumer satisfaction and complaining : papers from the Fifth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, St. Louis, Miss...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001414449
Saved in:
3
Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001420669
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