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Investigating the influential factors of return channel loyalty in omni-channel retailing
Xu, Xun; Jackson, Jonathan E. - In: International journal of production economics 216 (2019), pp. 118-132
Persistent link: https://www.econbiz.de/10012106757
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Examining customer channel selection intention in the omni-channel retail environment
Xu, Xun; Jackson, Jonathan E. - In: International journal of production economics 208 (2019), pp. 434-445
Persistent link: https://www.econbiz.de/10011994256
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The asymmetric role of perceived quality and perceived risk in consumers' Try-Before-You-Buy model acceptance intention
Xu, Xun; Jackson, Jonathan E. - In: Journal of internet commerce 22 (2023) 4, pp. 455-479
Persistent link: https://www.econbiz.de/10014372836